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HouseNeeds, Inc. (AtBuyCom.Net) Shipping Policy
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If you have any questions or concerns - please drop us a line or an email - see below address and phone number.

Information
Houseneeds, Inc (AtBuyCom.Net) ships most items via United Parcel Service ("UPS") and some smaller parts (especially small Bosch repair parts) orders by USPS. Some larger items require overland trucking service. These items will be indicated on the product page and on the Shopping Cart page with a Yellow, Blue or Red truck symbol. If the truck symbol is not there then we will likely ship the item via UPS Ground or USPS. (see below for approximate trucking charges for products).

In general, you should receive UPS / USPS deliveries within 10 business days of placing your order.
We ship orders the same day if the order is received before 12:00 p.m. eastern standard time. We ship from the East Coast and Midwest so delivery times will vary. Check the list of products below for the expected delivery time to your shipping address. Or click the "Contact Us" button and tell us your zip code and what you plan to order. We will let you know how long the expected delivery time will be.

Houseneeds, Inc. AtBuyCom.Net can not be held responsible for missed dates due to UPS, USPS or any shipping company issues.

Products shipped from our Vermont Warehouse via UPS:
Products not on this list are most likely shipped from our
Vermont Warehouse - contact us for more info

Click here to see a UPS transit map     (This will open a new window)


Shipped via other carriers such a Federal Express or Overland Truck
(Longer delivery time may apply)


Shipped from our Midwest Warehouse
Click here to see a Federal Express transit map     (This will open a new window)



Want Faster Shipping?
There will be an additional fee for faster delivery. We can ship via UPS Next Day Air, UPS 2nd Day Air or UPS 3 Day Select anywhere in the U.S.A. Just let us know what your zip code is and what you are ordering and we will email you a faster shipping quote. Just click the "Contact Us" button to inquiry about this. You may also inform us that you would like faster shipping on the confirmation page when you check out.

Houseneeds, Inc. AtBuyCom.Net can not be held responsible for missed shipping dates due to UPS, USPS or any shipping company issues.



Shipping outside the Continental United States
When orders are placed for Hawaii, Alaska or Canada an estimated shipping amount is shown. This is just an estimate. Generally, shipping outside the lower 48 requires UPS Next Day Air, UPS 2nd Day Air or USPS Priority Mail service. A Houseneeds, Inc. AtBuyCom.Net representative will contact you via phone or email with these shipping amounts. We will not process any order or charge your credit card until you agree with the added shipping charge. If you have any questions please contact us.



Shipping via Overland Truck
For those items that require overland trucking, this symbol will appear in your shopping cart: Beep beep  The shipping charge shown when a "blue truck" symbol appears is the actual shipping amount.
For items requiring overland truck with an unknown shipping charge, this symbol will appear in your shopping cart: Beep beep  The shipping charge shown when a "red truck" symbol appears is an estimated charge. Due to the size and weight of the order we must calculate this charge using your zip code. A Houseneeds, Inc. AtBuyCom.Net representative will contact you with the exact shipping charge before your order is processed and your credit card charged. We will not process your order or charge your credit card until you agree with the added shipping charge.

Delivery times may or may not be longer - generally within 14 days. We will inform you by email of the expected delivery date once your order has been shipped.


How do I find out how much my shipping amount will be for an item that is trucked overland?
Easy! Once you place your order - you will be contacted by email with the exact amount.





How do I find out how much my shipping amount will be if I do not live in the Continental United States?
Easy! Add your item(s) to your shopping cart - you can always remove any item later. This page will indicate a shipping charge - but don't believe everything you read. Well - not yet.   If you live within Continental United States - then you can believe this number. However, if you live outside Continental United States - disregard this. Why? Because at this point - we do not know where you live. So - finish your shopping then go to your "Shopping Cart" and  then click the "Proceed to Checkout" button and accurately complete your checkout. After you finish your checkout - you will receive an email that will have your order information - keep this email for your records.

Within 24 hours - HouseNeeds, Inc. AtBuyCom.Net will send you a second email to tell you the additional shipping amount (if any). We will not place the order until you respond to this email with "Yes." If you indicate "No" – we will cancel your order and that will be it. If you say, "Yes" then we will add the shipping amount to the order - charge your credit card and then ship your order.

Generally, shipment outside the lower 48 requires UPS 2nd Day Air or USPS Priority Mail. We will give you prices for both - with USPS Priority mail generally 30% cheaper than UPS 2nd Day Air. But, the choice is yours.

If you have any questions – please contact us. We guess that this is the cost of living in a place like Hawaii or Alaska - both beautiful places. From Hilo to Kenai. We will contact you via email and tell you how much it will cost to ship your order.

We will not place your order until we hear from you after we tell you the shipping amount.



Problems, Questions, Suggestions?
If you have any problems with your order, please don't hesitate to contact us.
Click here to contact AtBuyCom.Net

You may also phone us - the number is 1-802-583-2726




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